Connect your to a USB 2.0 or USB 3.0 port on your computer.
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Type "Device Manager" in the Windows search bar. Look for your device under "Sound, video and game controllers" or "Other devices." If it has a yellow exclamation mark, right-click it and choose "Update Driver." Connect your to a USB 2
. Because this specific model is older, finding current drivers can be tricky, as the manufacturer often redirects users to newer model support pages like the WS-VR203T Driver Page Option 1: Official Driver Support Request Use this text if you are emailing Winstars Support to request the specific file. Driver Request: Winstars USB AV Grabber WS-VR203P Hello Winstars Support Team, Highly reliable for basic tasks
Open the extracted folder, right-click Setup.exe (or the installation utility), and select Run as Administrator .
If you have a driver but the device isn't working, follow these steps sourced from Microsoft Community support Uninstall Ghost Drivers: Device Manager