Access a log of up to 40 unique events with time stamps for troubleshooting and maintenance audits. Data Backup:
Before downloading the software, ensure your computer meets these technical requirements: : Windows 7, 8, 10, or 11.
In the software, select the correct COM port corresponding to the USB device. Troubleshooting and Technical Support If you encounter issues during installation or connection:
FG Wilson does not publicly host the DCP-10 software on an open download portal. The software is proprietary and distributed only through authorized dealers and service partners. Unauthorized downloads from third-party websites may contain malware or corrupted files.
| Symptom | Possible Cause | Recommended Action | | :--- | :--- | :--- | | Controller bootloop or bricked | Corrupted firmware due to sudden shutdown | Try standard reset procedures (e.g., pressing multiple buttons while restarting). If that fails, reflashing the firmware is typically required. | | Inaccurate readings | Loose or corroded connections | Confirm all wiring connections meet the correct electric specifications. | | Communication failure with PC | Missing or incorrect USB drivers | Ensure you have the correct drivers installed. The official software package would typically include these. |
Without the software, you are limited to basic start/stop and simple metering.
Here are your legitimate options for the :