A "A function was finished" pop-up box will appear. Click .

You must connect the printer to a Windows PC via a . Wi-Fi or network connections will not work in Service Mode.

– Using a counterfeit or mismatched service tool can permanently damage your printer. Incorrect firmware instructions can lock the printer in service mode, making it impossible to exit without professional equipment. As one expert notes, “Firmware mismatch can lock the printer in service mode”.

Right-click the ServiceTool__V5204.exe file and select . Look at the top section labeled Clear Ink Counter . Next to Absorber , ensure it is set to Main . Click the Set button right next to it.