Use the "Workflow Monitor" in the System Administrator responsibility to view the status of the specific document's workflow. Look for failed activities. Identify the exact node where the process stopped. 3. Review Workflow Background Engines
Ensure database concurrent managers are not overloaded, preventing timeouts. app-po-14288
The user attempting to view the document is not the preparer, the buyer, or within the security access group of the document. How to Troubleshoot and Resolve APP-PO-14288 Use the "Workflow Monitor" in the System Administrator
When functional steps fail to clear the error, the document is considered stuck "In Process". Technical administrators can query the underlying database tables to diagnose the exact workflow state and determine if a script-based reset is required. Diagnostic SQL Script How to Troubleshoot and Resolve APP-PO-14288 When functional
Run the concurrent program to refresh and validate the reporting structure. 4. Review Workflow Monitor for Exceptions
Guide you on setting up frequency. Let me know how you'd like to proceed with troubleshooting . Oracle Purchasing Approval Troubleshooting Guide - Scribd