Connect the dongle directly to your computer's motherboard ports (on the back of a desktop tower). Unpowered USB hubs often fail to provide enough electricity to security keys.
Provide a clear, actionable in-app message and help flow when the application fails to detect a required hardware security dongle. Connect the dongle directly to your computer's motherboard
If you are running the software inside a virtual machine (like VMware or VirtualBox), you must manually map the physical USB port of the host machine to the guest operating system. Connect the dongle directly to your computer's motherboard