Proximus allows you to share your public WiFi credentials with family members living in the same household. But publishing them online is strictly forbidden.
If you’ve forgotten your password, use the MyProximus app to create a new one. It usually updates within minutes.
You have entered what you think is the correct information, but the portal keeps rejecting you. Here are the most common fixes:
By keeping your MyProximus account details handy or utilizing the auto-connect configuration profiles, you will have uninterrupted, high-speed access to thousands of hotspots across Belgium.
If you have tried everything and still cannot log in, you can reset your Proximus modem to factory settings. This will erase all your custom settings (port forwarding, static IPs, etc.), but it will restore the original public WiFi username and password.
You may be on the edge of a hotspot's range. Move closer to the business or area broadcasting the signal for a more stable connection.
There's often confusion about Proximus public Wi-Fi login credentials because different types of credentials exist. Here's what each means:
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