Solution: Ensure you do not have other service dongles (like Z3X, Octopus, or MRT) plugged into the PC at the same time. Keep only the Infinity hardware connected. Conclusion
: Select "Update firmware" within the tool to ensure your smart card is running the latest version. infinity dongle manager v1.72 download
Updates the internal smart-card operating system to make it compatible with newer software releases. Solution: Ensure you do not have other service