Submit utility feedback and bugs via HP System Event Utility logs.
This points to a mismatch in data parsing or language encoding. Re-verify the bit-length settings and check if the utility is injecting unneeded prefixes or suffixes. hp card reader configuration utility
Even with the utility, issues can arise. Here is a troubleshooting matrix: Submit utility feedback and bugs via HP System
After successful installation, you can configure the reader using its specific utility. The following table outlines common configuration tasks for different HP reader types: hp card reader configuration utility
Once configured, save the settings to the reader. Troubleshooting Common Issues