If your company has a service agreement, log into the or Xerox Support Portal (with elevated credentials). Search for “Admin Password Reset Tool” under the downloads section for your exact model.

Unauthorized software utilities can permanently corrupt the printer's motherboard EEPROM chip, rendering the device completely unusable.

A compromised printer is a favorite entry point for ransomware hackers. Revert to the default password using the boot menu method above, or pay for a service call. Your data is worth more than the $200 service fee.

The table below summarizes the core methods and warnings covered in this guide:

Proof of purchase or a valid corporate service contract lease agreement.

If your network profile has administrative privileges over the fleet, look for to overwrite the local admin password. 2. Xerox Device Manager (XDM) / Xerox CentreWare Web

Enter an incorrect password to prompt the error screen.