Most CYL6602 units use the WCH CH340 chip. Search for "CH341SER.EXE" from the official WCH website.
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The key to understanding its driver problem lies in its identity: the CYL6602 is a . It is not a genuine Enttec or official Sunlite product, but one of many generic uDMX-style interfaces. Because it has no official manufacturer support, Microsoft Windows 10 does not have a built-in driver for this specific hardware ID. This is why, when you plug it in, Windows either shows an "Unknown Device" or misidentifies it with a generic error. Most CYL6602 units use the WCH CH340 chip