was it deleted (e.g., factory reset, accidental deletion)? Is your phone currently working or broken? I can offer more tailored advice for your situation. FoneLab Android Восстановление данных

Third-party modifications can inadvertently break dependencies within the software. The program might show previews of deleted files but fail to execute the complex mathematical reconstruction required to fully restore them.

Fonelab Android Data Recovery V3010 Patch Work Page