| Problem | Solution | |---------|----------| | | This often occurs on specific Windows installations. Reinstalling the program typically resolves the issue. | | Laser does not fire in engrave mode (but cuts fine) | 1. Ensure your lines for raster engraving are not set to "Cut" mode. 2. Try saving your drawing as AI instead of DXF for better compatibility. | | Preview/Calculate time has no cancel button | Pressing the Escape key will exit these long-running tools without crashing. | | Program crashes on file import | 1. Completely restart LaserCut. 2. De-select "Preview" before importing. 3. Run the .bat file to restore a corrupted INI file. | | Text or small details burn out | Put small elements on a separate layer and use reduced power or a faster speed. | | "Insufficient Buffer Distance" error | You are trying to engrave too close to the outer limits of the machine's "live" area — reposition your design further from the edges. | | Shapes appear distorted | Cut a perfect square with low and slow settings — if distorted, there's a mechanical issue. If not, you may have backlash from moving too fast. Try reducing speed. |
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